147
MEGA Public Service
Public Service Desk
Manages requests, documents, status, appointments and satisfaction.
View detailsIndustry solutions
Digital solutions for Government and public services
Create auditable portals for transactions, approvals, correspondence, records and digital services. Explore connected applications and the analysis, configuration and delivery approach.
Our approach: We start by understanding the real industry journey, roles, data and friction points, then select applications that produce a clear outcome instead of forcing a generic system into the operation.
Connected applications
148
MEGA Correspondence
Correspondence
Tracks incoming and outgoing correspondence, referral, deadlines and archiving.
View details144
MEGA Records
Records Management
Manages classification, storage, retention and approved disposal.
View details071
MEGA Approvals
Approvals
Manages requests, limits, approval matrices and escalation.
View details082
MEGA Governance
Governance
Manages entities, branches, members, permissions and approvals.
View detailsDelivery steps
01
Analyze the user journey and current process
02
Define data, permissions and integrations
03
Build a prototype around a real workflow
04
Connect applications, reports and alerts
05
Train the team, measure the outcome and improve
Frequently asked questions
What systems are suitable for Government and public services?
The choice depends on the operating journey. The applications on this page provide a practical starting point for Government and public services.
Can the solution be customized for one organization?
Yes. Fields, workflows, permissions, reports and integrations are configured for the organization.
Can the solution support Arabic and English?
Interfaces, content and user journeys can be designed in Arabic and English from the beginning.
Start with a clear scope
Share the workflow and problem you want to solve, and we will structure the next step.